Podcast #15, Krystin Major & Jessica Peterson (Kaplan Partner Solutions)

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Resources, Resources, Resources!  As we strive to bring content to our listeners, it is important that we provide the opportunity for our members to know what additional resources are available in Higher Education.  In this podcast, we catch up with Krystin Major & Jessica Peterson of Kaplan Partner solutions.  Absolutely great content surrounding their humanistic approach to their roles, and it doesn’t hurt that both are ‘retired’ student-athletes.  Catch up with Krystin & Jessica here:

Anchor: https://anchor.fm/wes-maas/episodes/Kaplan-Partner-Solutions-e1udvq

Kaplan Website: https://www.kaptest.com/kaplanpartnersolutions

Recommended App:


Recommended Podcast:



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Schools who currently use Kaplan as a partner:

  • Ohio State
  • Michigan State
  • Michigan
  • Pitt
  • TCU
  • Texas Tech
  • Oklahoma
  • LSU
  • GaTech
  • Southern Illinois
  • Oregon State
  • Temple
  • Marquette

With a seventy-five year track record of raising student test scores for both college and graduate school admissions, you can rest assured that our proven strategies will work for you.

Using our expertise in STEM instruction, and our groundbreaking approach with supplemental instruction, we actively engage students with our best instructors through office hours, live online classes, self-paced instruction and chat support.

Our performance tracking tools help you identify program trends and any outstanding matriculation and retention issues, and support individual students as they work through our programs.

Our Partnerships

KPS can work with your institution in a number of important areas. Here are some partnership program examples we are currently engaged in:

High School:

  • Public high schools and districts
  • Charter schools
  • GEAR UP and Upward Bound cohorts
  • STEM programs
  • College Access programs

Colleges & Universities:

  • Post-baccalaureate programs
  • Pipeline diversity and summer programs
  • STEM programs
  • Math, chemistry, physics, and education departments
  • Athletic departments

Kaplan Partner Solutions Summary

Podcast #14, Ashton Henderson (THE Florida State University)

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As we close out the summer term and quickly close in on the start of the fall semester, we are extremely fortunate to have our next guest with us.  This guest is someone who needs absolutely no introduction – please welcome Ashton Henderson to our podcast.  For the two of you out there who haven’t met him, Ashton is an Associate Director of Football Advising and the Coordinator for the Seminole Leadership Program for THE Florida State University.  You can hear Ashton’s podcast here:

Anchor: https: https://anchor.fm/wes-maas/episodes/Ashton-Henderson-THE-Florida-State-University-e1sngh

Get your FSU Gear here: FSU Swag

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Recommended Books: Essentialism

Ashton Henderson was named the Associate Director of Football Advising in August of 2016.

He rejoined the Florida State University Athletic Department in January 2015 as an Senior Academic Advisor/Student-Athlete Development Coordinator. Henderson previously served as an Academic Advisor for the football and track & field teams at Florida State University during the 2012-2013 academic years for Student-Athlete Academic Services.

Henderson served as an Associate Director of Football Academic Services at Clemson. He worked with the offensive side of the ball from (2013-2015).  Henderson also served on various diversity committees and worked closely with campus stakeholders, to ensure the university was inclusive for everyone. While he was a Graduate Assistant at Michigan State University, he developed and administered a freshman mentoring program for football players called “Keeping It Real Mondays.” This program was designed to help freshmen football players get acclimated to college as well as teach essential life skills.

A native of Tallahassee, Florida, Henderson received a Bachelor of Arts degree in Advertising from Michigan State University in 2010. He was a four year letterman playing cornerback for the Michigan State football team. Henderson returned a blocked punt 33 yards for a touchdown vs. Northwestern to help fuel the greatest comeback in NCAA Division I-A history as the Spartans rallied from a 35 point deficit for a 41-38 victory in 2006. In 2012 he earned his Master’s degree in Public Relations from Michigan State University.

Ashton is married to Attorney Jasmyne Henderson and currently serves as the acting chair of the Ethic Concerns Committee for the National Association for Athletic Academic Advisors (N4A). Henderson is an active member of Bethel AME Church in Tallahassee.


N4A Board of Directors (2017-2019)
N4A Professional Development Institute Faculty – Student-Athlete Development Track
2017 NCAA Mental Health Task Force
SWA Mentoring Mentoring/Mentee Program Recipient (2017-2018)
N4A Division Director/ Student-Athlete Development
N4A Concurrent Workshop Presenter – “Managing Generational Differences” (2018)
N4A Model Practice Winner Concurrent Workshop Presenter – “LYFE Beyond the Spear” (2018)
Florida State University Diversity & Inclusion Certificate (2017)
N4A Concurrent Workshop Presenter – “It Takes A Village: Learning Specialist and Advisor Collaboration in Football Academics” (2016)
N4A Concurrent Workshop Presenter – “Best Practices for Successful Advising for African American Student-Athletes” (2016)
N4A Professional Promise Award Recipient (2015)
N4A Professional Development Institute Graduate – New Practitioner Track (2013)
N4A Individual Academic Advising Credential (2012)

Podcast #13, Mark Trumbo (Syracuse)

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Many of you have already had the pleasure of meeting our next guest.  But I realize there are many of you that do not have access to professional development dollars that would give you the access that you would need to meet him.  Today, we get to change that.  Please welcome Mark Trumbo, Coordinator for Student-Athlete Engagement at Syracuse University.  Mark, if you could, please introduce yourself to our listeners.

Anchor:  https://anchor.fm/wes-maas/episodes/Mark-Trumbo-Syracuse-e1poj2

Recommended Books:

Start With Why

Lead for Gods Sake

John Maxwell

Please be sure to follow me on Social Media for more Updates on all things #LiveMaas

Twitter: @WesDMaas   InstaGram: @WesDMaas  

Mark Trumbo serves as Coordinator of Student-Athlete Engagement and oversees The S-Project student-athlete development program. He joined the athletics department staff in August 2013.

In June 2016, Trumbo launched The S-Project. This unique, comprehensive program was designed to equip Syracuse student-athletes with the skills and knowledge to have a successful career at Syracuse University and beyond. This outcome-based life skills program will focus on four areas including, career readiness, financial education, healthy relationships and wellness, and personal development. The program partners with various campus resources and leverages opportunities available to all Syracuse students. Programming is specifically designed to engage student-athletes in all stages of their Syracuse career.

Trumbo also advises the Student-Athlete Advisory Committee (SAAC), comprised of student-athlete representatives from all 20 varsity sports.  The SAAC has earned the ‘One University Award’ recognizing the top student organization on campus. The group is heavily involved in community outreach and discussing opportunities to improve the quality of life for student-athletes at Syracuse.

In 2017, Trumbo was awarded the John Maxwell Transformational Leader Top 100 Award. This national award recognized leaders across all industries making a significant impact in their community and leadership initiatives and was named to Central New York’s “40 Under Forty” list, which recognizes local professionals under the age of 40 who exemplify leadership through their business accomplishments and community involvement.

Prior to becoming Student-Athlete Engagement Coordinator, Trumbo was the academic coordinator for men’s and women’s soccer and cross country/track and field.

Trumbo is an active committee member on the ACC Student-Athlete Welfare Committee and Life Skills Metrics Working Group.

Prior to joining the Orange Trumbo worked at Ball State University where he held a similar position for more than four years. In his time at Ball State he provided academic service to more than 450 student-athletes. Trumbo created the SASS Choice Award for upperclassmen male and female student-athletes who demonstrated a high interest in academic achievement. In addition, he started the TAKE FLIGHT student-athlete development program, which focused on leadership, career and personal development.

Trumbo is a member of the National Association of Academic Advisors for Athletes (N4A). Trumbo served as chair for the Research Committee from 2014-2015.

Previously, Trumbo served as the head golf coach at Burris Laboratory School in Muncie, Ind. and as an intern for the Erie SeaWolves.

Trumbo earned a bachelor’s degree in personal finance and real estate from Clarion University and a Master’s degree in physical education sports management with a concentration in higher education from Ball State.

Trumbo lives in Liverpool, N.Y. with his wife, Kristy, and their children Avery and Grant.

Podcast #11, Dr. Kayleigh McCauley (Lewis & Clark)

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What an amazing opportunity for our listeners today to catch up with Dr. Kayleigh McCauley!  Kayleigh is the Associate Dean of Students, Director of Student Support Services and the Title IX case manager for Lewis & Clarke College.  Kayleigh is also a member of the N4A Board of Directors as the Region 5 Director.  What I am truly excited about is to let our audience learn as much as possible about her new project, Out in Athletics!  Listen to Kayleigh’s podcast here:

Anchor: https://anchor.fm/wes-maas/episodes/Dr–Kayleigh-McCauley-e1pi0u

Out in Athletics Website: https://www.outinathletics.org/

Recommended Books:

Coming Out to Play


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Twitter: @WesDMaas   InstaGram: @WesDMaas  

Podcast #12, John Shukie (Forward Progress)

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One of the most important initiatives coming down from the NCAA is the Academic Revenue Distribution Process.  Earlier in our podcast, we had a chance to get the viewpoint from the NCAA on educational matters, but today we are extremely fortunate to have with us the President of Forward Progress Athletics Consulting – and my friend – John Shukie.  With the importance of the Academic Revenue Distribution Process, this is a Can’t Miss episode to keep you and your program ‘in the money!’.

Anchor: https://anchor.fm/wes-maas/episodes/John-Shukie-Forward-Progress-Athletics-Consulting-e1podg

Forward Progress Athletics Consulting:  http://forwardprogressac.com/

Dont’t Forget, if you have questions for John just Tweet them to @WesDMaas using the #ForwardProgress.  If we get enough questions, we will do a QUESTION & ANSWER follow-up podcast with John!

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John founded Forward Progress in 2013 after serving as Director of Academic and Membership Affairs (AMA) at the NCAA national office, where he oversaw various academic and compliance-related programs. This included the creation and oversight of the in-person academics hearing process, Academic Progress Rate (APR) and Graduation Success Rate (GSR) data and data reviews.

Over his time in AMA, John also served as liaison to the DI Committee on Academic Performance, providing leadership in NCAA academic policy decision-making. He also oversaw the Initial-Eligibility, Progress-toward-Degree and Two-Four Transfer Waiver processes, managing staff charged with analyzing and deciding nearly 1,000 cases per year.

Prior to his time in AMA, John served as an investigator within the NCAA enforcement department. In this capacity, he worked closely with institutional representatives and NCAA staff to develop and investigate information related to violations of NCAA legislation.

Before joining the NCAA, John was employed as an attorney at Bingham McCutchen LLP in Boston. He has also served as an Adjunct Professor of Sports Law at Indiana University-Purdue University, Indianapolis (IUPUI), and Metropolitan State University of Denver.

John is a graduate of the University of Chicago Law School, and received his M.S. in Sports Management from the University of Massachusetts-Amherst. He received his Bachelor’s degree from Bowdoin College, where he graduated cum laude with a double major in History and Spanish, and was a four-year football student-athlete. In 2016, John was inducted into the Northwest Catholic High School Athletic Hall of Fame.

John is actively involved in his community, serving as the Vice-Chair of the Board of Directors of the Special Olympics Colorado and of the Metropolitan State University of Denver Sport Management Department Advisory Board.


Podcast #10, Denise Poole (NYU)

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When I started this Podcast, the intent was to put forward those in Higher Education that could provide a resource for our N4A, NACADA and NACDA membership.  To bring insight to those not only in our field, but those on the outside looking in and if you are listening to this podcast – MISSION ACCOMPLISHED.  It is with great pleasure that I introduce you to our next guest, President-Elect for N4A, Denise Poole.  You can listen to her interview here:

Anchor: https://anchor.fm/wes-maas/episodes/Denise-Poole-NYU–N4A-President-Elect-e1pe18

Get your NYU Gear here: NYU Gear

Please be sure to follow me on Social Media for more Updates on all things #LiveMaas

Twitter: @WesDMaas   InstaGram: @WesDMaas  

Recommended Podcast:


Recommended App:


Recommended Books:

Radical Candor

Power of Habit

The Gift of Imperfection

Want to know what this video is all about?  Just listen to the podcast, you’ll learn everything you need to know about commuting in New York City!

Denise Fergus Poole
Program Director, Academic Services and Compliance Officer

Phone: 212-998-2038
Email: denise.poole@nyu.edu

Denise Poole was promoted to Program Director, Academic Services and Compliance Officer in April 2016. She became New York University’s Manager of Academic Services and Compliance Officer in 2014 following five years as Coordinator of Academic Services and Compliance Officer and three years as Academic Affairs Advisor.

Poole manages the Academic Affairs Office (AAO) staff, which is comprised of two full-time staff members, two part-time graduate assistants and four undergraduate student employees. She is responsible for ensuring the fruition of the AAO’s mission: “to provide an opportunity for students to simultaneously excel academically and participate in intercollegiate varsity athletics.”

The Academic Affairs Office supports the NYU Athletic Department’s administration, coaches and varsity student-athletes in four primary areas, admissions/recruitment, eligibility compliance, academic support services, and student-athlete development programming. The AAO also collaborates closely with the NYU Student-Athlete Advisory Committee (SAAC) to provide and promote student-athlete community service and a variety of development workshop opportunities. Additionally, Poole serves as a co-advisor to this group.

Poole is an active member of the NYU community, participating regularly as a member of the Undergraduate Advising Deans group and the NYU Community of Practice Advising Network. She has also assisted with NYU Abu Dhabi and NYU Shanghai Admissions efforts.

A longtime member of the National Association of Academic and Student-Athlete Development Professionals (N4A), an affiliate of the National Association of Collegiate Directors of Athletics (NACDA), Poole joined the strategic planning committee in 2008 and was named the committee’s chair-elect in 2010 and served as chair from 2012-14. She has also served as a faculty member for N4A’s Professional Development Institute (PDI) – leader/manager track since 2012, helping prepare leaders in student-athlete support services throughout the country.

Poole is currently leading the N4A Strategic Planning ad-hoc group after serving as the Division Director for Professional Development from 2014-16. She also currently participates on the Academic Integrity Assessment/Program Review Advisory Board and the Mission/Vision Task Force and hosted the Region 1 conference at NYU’s Palladium Athletic Facility last October. In June 2017, Poole received the N4A’s Distinguished Service Award which is presented annually to “an Association member whom, in addition to having maintained continuous membership for at least the past five years, has served in N4A leadership positions at the regional or national level and whose contributions are recognized as being above and beyond the normal service required by those positions of leadership. “

Poole has served in similar roles at several other distinguished institutions. At Drexel University, she held the position of Program Manager for the LeBow College of Business and was responsible for providing a wide range of student service functions for all LeBow MBA students. Poole also held the title of Academic Coach/Consultant for Drexel’s ACHIEVE Center for Student-Athletes, where she coached student-athletes on priorities, time management, test taking, and study techniques.

Prior to her stint at Drexel, Poole was Academic Advisor and Student-Athlete Mentor at Northeastern University. She also served as an assistant coach of the Huskies’ men’s and women’s track & field and cross country teams.

Poole, who earned her Bachelor of Science degree in psychology from St. Joseph’s (PA) University in 2002, was a captain and four-year member of the Hawks’ cross country and track & field teams (THWND). She went on to earn a master’s degree in applied educational psychology with a concentration in college student development and counseling from Northeastern in 2004.

Podcast #9, Jessica Goerke (UCSB)

I often get asked by new members, “How can I work myself into a Leadership Role on my campus?”. If I could design a ‘waze’ app to help you, it would be built on the foundation exemplified by Jessica Goerke. Started from the bottom – now she’s here!

Anchor: https://anchor.fm/wes-maas/episodes/Jessica-Goerke–UCSB-Assistant-Athletics-Director-for-Academic-Services-e1ob6u

Get your UCSB Gear here: UCSB Gear

Jessica’s recommended reading: David and Goliath

Start With Why

Please be sure to follow me on Social Media for more Updates on all things #LiveMaas

Twitter: @WesDMaas   InstaGram: @WesDMaas  

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Podcast #8, Katie Christensen, USC Gamecocks

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What a great episode!  Want to learn what it’s like working with football in the SEC?  This podcast is for YOU!  Katie has worked at the University of Wyoming, The University of Illinois and now the University of South Carolina!  If you are looking to get into higher ed, this podcast is for you!

Anchor: https://anchor.fm/wes-maas/episodes/Katie-Christensen–USC-Gamecocks-e1o43i

Get your USC Gear here: USC Gamecocks

Please be sure to follow me on Social Media for more Updates on all things #LiveMaas

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Katie Christensen joined the University of South Carolina academic services unit as an academic advisor for football in October 2016. Christensen, a member of the National Association of Academic Advisors for Athletics, came to South Carolina after a 3.5-year-long stint as an academic counselor for football at the University of Illinois.

A native of Lakeview, Mich., Christensen earned her bachelor’s degree in sport studies & psychology from Central Michigan University, where she also obtained a master’s in sport administration. During her time as a Chippewa, Christensen competed as a member of the track and field team, throwing the weight and the discus while serving as a team captain for two years.

Podcast #7, Hank Harrawood (UNC Charlotte ~ Director of Compliance)

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For the first time in our brief podcast history, we are moving to the field of NCAA Athletics Compliance.  Hank Harrawood has extensive experience in athletics compliance.  Here, he speaks to the culture of compliance at the University of North Carolina at Charlotte, as well as pending bylaws that could have major impacts at your university.


Catch up with Hank’s favorite recording artist here: All the Songs You Know by Heart

Recommended Reading by Hank: Ragamuffin Gospel

My American Journey

Get your UNCC Gear here: UNC Charlotte Gear

Please be sure to follow me on Social Media for more Updates on all things #LiveMaas

Twitter: @WesDMaas   InstaGram: @WesDMaas  

Hank Harrawood serves as the Director of Compliance for the 49ers helping oversee eligibility, recruiting, travel, and other aspects of the compliance program. He began his tenure in Charlotte in July of 2015.

Hank graduated from East Carolina University in 2007 and received his law degree from the Elon University School of Law in 2012. He is a member of the North Carolina State Bar and the American Bar Association.

Prior to Hank’s arrival at Charlotte, he served as Associate Athletic Director/Compliance at Florida International University in Miami during the 2014 and 2015 years. Prior to that Hank served as the Assistant Athletic Director for Compliance at the University of Louisiana at Monroe. Hank began his career at Gardner-Webb University where he served as the Compliance Coordinator.

Hank and his wife Tara currently reside in Belmont, North Carolina.

Podcast #6, #N4a2018 Division Director Updates

As we know travel budgets only stretch so far, the Board of Directors of your @Nfoura wanted to provide as much information as possible to our membership.  For the FIRST time this year – you can find the Division Director updates for this year’s National Convention in both video as well as audio format.  For audio, please click on the Podcast.  All Video links will be sent out via N4A’s Twitter account (@nfoura).  Please do not hesitate to contact any member of the N4a Board if you have questions, comments or feedback.  Enjoy the National Convention!



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